All Systems Operational

About This Site

This platform provides updates on the operational status of our in.touch 2 related Cloud services. Here, you will find information regarding planned maintenance activities and incidents that affect our global customer base. We endeavor to promptly communicate any confirmed impacts.

If you encounter any issues not currently addressed by flagged incidents or maintenance activities, we encourage you to contact Gecko Support for assistance.

Android App ? Operational
90 days ago
98.6 % uptime
Today
iOS App ? Operational
90 days ago
98.6 % uptime
Today
Cloud Services Operational
90 days ago
99.95 % uptime
Today
Remote Control Operational
90 days ago
99.95 % uptime
Today
Notifications ? Operational
90 days ago
99.95 % uptime
Today
Amazon Alexa Skill Operational
90 days ago
99.95 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 1, 2025

No incidents reported today.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025

No incidents reported.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025
Resolved - This incident has been resolved.
Oct 20, 20:17 EDT
Monitoring - The remediation for the security certificate issue has been successfully implemented and is now deployed to all affected environments.

While the ongoing AWS major outage may still impact stability, our team will continue to actively monitor the systems.

Oct 20, 16:24 EDT
Investigating - We are currently investigating this issue.
Oct 16, 15:09 EDT
Oct 19, 2025

No incidents reported.

Oct 18, 2025

No incidents reported.