Update - A fix has been deployed and we're monitoring remote connections.
Dec 27, 2025 - 12:05 EST
Dec 27, 2025 - 12:05 EST
Monitoring - An issue have been reported related to remote control by multiple users.
Dec 23, 2025 - 12:03 EST
Dec 23, 2025 - 12:03 EST
About This Site
This platform provides updates on the operational status of our in.touch 2 related Cloud services. Here, you will find information regarding planned maintenance activities and incidents that affect our global customer base. We endeavor to promptly communicate any confirmed impacts.
If you encounter any issues not currently addressed by flagged incidents or maintenance activities, we encourage you to contact Gecko Support for assistance.
Android App
Operational
iOS App
Operational
Cloud Services
Degraded Performance
Remote Control
Degraded Performance
Notifications
Operational
Amazon Alexa Skill
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.