in.touch 2 App Authentication issue

Incident Report for in.touch 2

Resolved

This incident has been resolved.

Posted Oct 20, 2025 - 20:17 EDT

Monitoring

The remediation for the security certificate issue has been successfully implemented and is now deployed to all affected environments.

While the ongoing AWS major outage may still impact stability, our team will continue to actively monitor the systems.

Posted Oct 20, 2025 - 16:24 EDT

Investigating

We are currently investigating this issue.

Posted Oct 16, 2025 - 15:09 EDT

This incident affected: Android App and iOS App.